Frequently Asked Questions
Chauffeur-First is the
trading name of Eco Chauffeur Drive. We are
proud to be the first executive chauffeur company to be
actively reducing carbon emissions and various
other pollutants. We have taken a revolutionary
stand against the traditional vehicles used
within the chauffeur industry and in a
pioneering move have become the “First” and
leading ‘Eco –friendly’ provider of chauffeur
services with the Lexus GS450H and LS600H
Hybrids.
Yes. Chauffeur-First
has a dedicated team 24 hours a day 7 days a
week, available 365 days a year.
By Phone, Email or
Fax. We will set up a dedicated telephone line
especially for you so you can call straight
through and speak to our representative or you
can email your request through to
bookings@chauffeur-first.com
You will always receive an email confirmation
for every booking you make.
Unfortunately not.
Because jobs are allocated to the nearest
vehicle in the vicinity it can be difficult to
provide this information. However, when the
vehicle is dispatched, we will notify the
passenger and booker (if required) of the driver
and vehicle details by SMS text message, for
example: “Chauffeur-First
advises Sandra Lee that your driver John has
arrived in car Reg LB06 ECO. To contact your
driver directly call 0777 000 1234”
Yes. If you have a
preference, we will be happy to try and
accommodate this but it is imperative that
your request is booked in advance. However with
short notice bookings we may be able to specify
the exact make and model of vehicle until it is
allocated and dispatched. All Chauffeur-First
vehicles will be of an excellent standard.
Shortly. We have a
definite plan to implement a comprehensive
online booking system by the autumn and much of
the preparation has already been done. It will
directly be linked with Freedom, our
reservations system and it will offer a very
flexible, intuitive and effective way to book
and manage ground transportation all over the
world.
Yes. Through our
International affiliates we are able to provide
a service around the world. We have carefully
selected affiliates worldwide and can guarantee
that you will be looked after.
Yes, Our Road show
coordinators can take care of all the travel
arrangements , all you have to do is email
through a full itinerary and leave the rest to
us.
Yes, We can provide an As
Directed service for a minimum period of four
hours, you will have a car and chauffeur at your
disposal.
Please call and speak to
Cherie Gander our Sales Director on +44 (0)20
7791 3612 or email
cherie.gander@chauffeur-first.com.
We will be delighted to set up a meeting or
provide you with our comprehensive information
pack, a Rate Card and open an account.
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